Got up and running, but it wasn’t instant
Signing up for the software was straightforward, and the invoicing process was clear with no surprises. After payment, I had to wait a bit before access was fully granted. The onboarding tutorials helped me understand the calling tools and the dialer, but some parts, particularly the database features, took a bit longer to get comfortable with. I appreciated the telephonic support during this phase – the agents were generally courteous, though sometimes the waiting time was a bit long. Over the course of the first week, I noticed the automatic updates rolling in smoothly, which kept the system fresh without me needing to intervene. However, due to some hiccups in understanding the workflows initially, it felt like progress was slower than I hoped. By the end of it, though, I was able to efficiently use the software for remote workflows thanks to the training and support. Overall, it took a little patience but eventually I got everything together and running well.