Got through sign-up but clarity needed
I was interested in starting with WFHI because remote workflow software sounded like exactly what I needed, but I have to say the pre-purchase explanation left me feeling a bit mixed. The basic idea of what the software did was clear, like how the database feature would keep contacts organized and the calling tools including the dialer could help with outreach. However, when digging into the onboarding flow, some of the steps weren't explained fully enough, which made the initial setup longer and a bit frustrating. At the same time, once I got past that and started using the software day to day, the automatic updates worked pretty smoothly and the database integration felt quite good. The calling tools did their job although the dialer interface wasn’t as intuitive as I hoped initially. Telephonic support was reasonably helpful but not always quick to resolve certain issues immediately on the call. On the billing front, signing up and handling payments felt straightforward enough and invoicing came through as expected, so at least that part was hassle-free. In summary, I found the overall experience to be a mixture of both positives and negatives: useful software and decent support counterbalanced by unclear instructions early on. I wouldn’t say it was perfect, but it’s workable if you’re prepared to spend some time getting used to the system.