Got things done, but had to figure a lot myself
Honestly, the support from WFHI was decent enough, but I ended up having to sort most things out on my own. The training did cover basics, but when issues popped up, the telephonic support helped only to a point. I had to explain my problems multiple times, which grew tiring. The updates were automatic, yet didn’t always clarify what changed, so I had to spend extra time understanding those. Overall, I managed to get the calling tools and database up and running, but it felt like I was teaching myself more than being guided. If you're used to figuring things out and don't mind a bit of extra effort, this should work fine. Just be prepared to handle some bumps solo—support is there, but you won't get hand-holding. Still, the payment and invoicing process went smoothly, so at least that part was painless. I'd say the outcome was good, but getting there required patience and work.