got the invoice but support was kinda slow too
I signed up for the product and the invoice showed up just like promised which was good at least. The sales people were responsive in the beginning but then sometimes getting a quick answer was like waiting forever. The telephonic support too could be faster because I had to call back multiple times for questions that seemed basic. Not sure if they are short staffed or what but it felt like inconsistent help even though when finally connected, the guidance was useful. So overall the experience was mixed. I don't regret buying the software but next time I hope support can match the promise of the platform better.