3 out of 53 of 5Verified purchaseSupport and communication
Got the info I needed but some details were missing
The communication lines were somewhat helpful; for example, once I reached out to support about the database feature, I got a quick and clear response which sorted my issue. However, for other queries during training and onboarding, I found it hard to navigate the resources or get a timely answer. Their telephonic support felt hit and miss in terms of availability or addressing concerns fully. The invoicing and payment process was straightforward, though I wished for more detailed guides to help with billing questions. So while some aspects like sign-up and updates were smooth, I was left wondering if the system truly supports users consistently in the background.