Got the Hang of It Eventually
The training and onboarding kicked off with some confusion on how the calling tools should be integrated into daily tasks. Day-to-day use helped me understand how the system fits into actual workflows, and after a few sessions, things started clicking. While the onboarding flow was a bit too fast at times, the training materials provided enough reference to revisit concepts at my own pace. I wasn’t immediately comfortable managing the database, but eventually it became part of my routine. I’d say it’s a solid system that just needed some time to feel natural rather than perfect right out of the gate.