Got the hang of it, even if it wasn’t always super clear
The training and onboarding very much did the job for me, though some explanations weren’t as clear as I would have liked. I appreciated that the software tutorials covered the main tools like the dialer and the database feature, but sometimes I had to pause and replay to fully understand. The automatic updates introduced new features smoothly, which helped extend functionality without too much effort on my part. Customer support was available and generally helpful over the phone when I called, which eased some confusion early on. The sign-up and payment process was straightforward, nothing complicated there. Overall, while it wasn’t a perfectly smooth experience visually or context-wise, the training achieved what it set out to do: I am now confident in using the software for remote workflows, so I’m rating it four stars.