Got surprised how simple some explanations were, but lacked depth in others
Before purchasing, I wanted to be sure about how clearly WFHI explained their product and processes. The sales team walked me through the sign-up process, payment options, and the basics of using the calling tools, and I was surprised at how straightforward that was. It really helped me to understand quickly what was expected of me, so I could start on the right foot. However, once I got deeper into onboarding, some technical aspects—like how the automatic updates would impact my data or how the database handles bulk information—were not fully elaborated. I felt a bit left to figure those parts out myself, which was unexpected given the simplicity of the initial explanations. Overall, while the early presentation was useful and built my confidence, I think some more detailed insight pre-purchase would have made the transition smoother and avoided a few headaches later on.