Got stuck with off hours support mostly
I went through the training and onboarding process hoping it would match my usual working hours. Unfortunately, most of the sessions and live tutorials are scheduled during hours when I usually don’t work, which felt inconvenient. The software demo hours clash with my time zone, so I couldn't participate fully. I did find the recorded walkthroughs fine for catching up, but they lacked interaction. So even if I could review parts later, the chance to ask questions was limited. The onboarding steps were thorough but rigidly timed. Overall, the mismatch affected my learning pace since I was left waiting until support was available again during odd hours.