Got started smoothly after a short wait for support
Signing up was straightforward and the invoicing system worked just as I expected, no surprises there. The first time I contacted support was regarding setup questions for the dialer and database features. It took a couple of days for the detailed response to reach me, which was a bit longer than I'd hoped, but the explanations were clear and covered everything I needed to know. After that, I was able to configure the calling tools exactly how I wanted. The automatic software updates also happened quietly in the background without interrupting my work, which I appreciated a lot. Over the course of the first week, I noticed any small issues I had were quickly addressed either by online FAQs or through a support call. If I'd say one thing that stands out, it's that initial wait time for support was longer than ideal but after that, getting going was smooth and without hassle. I'd definitely say the onboarding after that point went well.