Got started fairly quickly, though some steps took longer than expected
When I purchased the WFHI package, I expected to be up and running within a few days. The sign-up and invoicing were smoother than anticipated, and my access to the core software came through promptly. However, I did find the onboarding process stretched longer than I thought it would, primarily because of some detailed training modules. While the training was thorough, it delayed my ability to use the calling tools fully. That said, the dialer performed well once I learned it, and the database feature integrated nicely with my workflow. Minor setup glitches happened but were fixed quickly through telephonic support. Overall, while I expected a quicker complete setup, the package did its job and allowed me to start the bulk of my remote workflows within a reasonable timeframe.