Got started eventually, but took longer than I hoped
Signing up and getting started with the software was more time-consuming than I anticipated. There were multiple steps to complete before I could fully access the calling tools and the database feature. The onboarding process itself was detailed, which is good in terms of thoroughness but meant it took longer to get to a productive stage. I also experienced a bit of a wait when I reached out to support for some clarifications on invoicing, which was slightly frustrating because I was eager to move ahead quickly. Despite that, the telephonic assistance was polite and helpful once I got through. Overall, while I am now up and running with the software, the initial delay meant I had to adjust my expectations regarding how smoothly the whole sign-up and setup would go.