Got started eventually, but setup took its time
My overall experience was mixed because while I was able to complete the sign-up and payment process without major problems, the whole thing stretched out longer than I had initially planned. The onboarding and training modules were straightforward and fairly well organized, but I found myself waiting or having to take breaks between each step as I tried to get everything configured. The dialer and calling tools worked fine once I got going, but setting up the database took extra time since I had to retrace some steps after realizing some parts did not fit my workflow initially. Automatic updates helped by managing background changes, but those didn't speed up getting started. Support was available when I asked, but the delays meant I ended up figuring parts out on my own. In the end, everything did come together and I could use the software as intended, but it took more days than I expected, so that slowed my momentum. So, the result was good but the road to full use was somewhat longer and harder paced than I thought it would be.