Got started but it took more time than I hoped
The initial training and onboarding for using WFHI’s software was decent enough to get me going, but it definitely took longer than I expected. The early parts of setting up the calling tools and the database were okay, but working through the full onboarding flow felt like dragging on. Once I completed the training, I could use most features as intended, yet the process wasn’t as quick or smooth as I hoped for. The automatic updates added some changes here and there, which meant I had to relearn parts of the software occasionally. Support was reachable by phone but didn’t speed things up significantly. Payments and invoicing went through as expected. So, in the end, I got access and started using the tools, but it was a slow initiation that maybe others will find more patient friendly than I did. It’s usable, but not exactly quick to get fully comfortable with.