Got started alright, but it took longer than I expected
When I first decided to try out WFHI’s software and services, I was excited about getting everything up and running quickly. However, I found the initial setup took longer than I had hoped. It wasn’t just a quick sign-up; there were quite a few steps in onboarding, like setting up the calling tools and customizing the database features to my workflow. The support staff were helpful when I reached out, but some of their responses took a bit of time, which added to the feeling that the whole process was dragging. The training sessions were informative, but I needed to spend extra time practicing on my own because some things weren’t immediately clear. On the plus side, the software’s automatic updates came regularly and seemed to improve stability over time. The invoicing and payment steps were straightforward, without any unexpected trouble. All in all, I felt somewhat impatient at first due to the duration, but am now satisfied with the system once it was fully functional, even if the waiting was a bit more than I wanted.