Got sorted eventually but might need help again
I decided to try WFHI software for remote workflow management, and the sales and sign-up process went smoothly enough on my own. I remember one point during onboarding when I wasn’t quite sure about some of the database features and called support to clarify; that interaction was helpful, though the wait was a bit long. After that, I managed to navigate most of the training videos and interface without much trouble. Still, I can’t say I internalized everything perfectly, so I might need to call support again if new issues pop up. The invoicing process was straightforward once I figured out the payment methods offered, and automatic updates installed without interrupting my workflow. So the outcome was positive in the sense that I got the software up and running adequately. It’s not clear to me how frontline the support will remain once initial onboarding fades, but my current experience leaves me cautiously optimistic. I think someone comfortable learning independently will be okay, but if you want quicker help, you might need ongoing hand-holding.