Got set up eventually though it felt a bit slow getting there
I started with the software and found the initial sign-up straightforward enough, but getting fully operational took longer than I expected. The onboarding included training sessions which were helpful but some parts like setting up the dialer required extra calls with support, which was a bit frustrating at times. It wasn’t super quick to get the database feature integrated with my workflows either; there were some back-and-forths and waiting on updates. Telephonic support was patient, but the overall pace felt slower than I hoped. However, once everything was set, the system functioned well, and the automatic updates kept things running without me having to intervene much. Payment process was simple but I had to double-check a couple of invoices for accuracy, which took a little time. So in the end, while it wasn’t the smoothest start, the outcome was that I managed to get going with the remote workflow software and it’s been stable since that point. I’d say it’s a mixed experience but usable.