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WFHI review

Got set up, but had to figure out quite a bit myself

3 out of 53 of 5Unverified experienceSupport and communication

Got set up, but had to figure out quite a bit myself

I was hoping the telephonic support would guide me step-by-step, but much of what I encountered required me to explore and learn on my own. The initial training was helpful, but it didn’t fully cover how some database features would fit my particular workflow. I faced delays while waiting for some responses on payment clarifications too, which slowed things down a bit. On the plus side, the automatic updates installed without problem, and the calling dialer performed reasonably consistently, which made tracking progress easier. Sign-up was simple enough, yet the invoicing details could have been better explained earlier. I’m still in the middle of adapting to the interface given my work hours, so I’m unclear if this setup will perfectly suit my needs long term. At the moment, I can say it’s functional but felt like there was less hand-holding than I expected for what I was paying for.

Vasudha SahniJharkhand, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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