Got onboarded in about a week, mostly smooth process
The onboarding and training process took roughly a week to complete from the moment I signed up. Initially, the sign-up process was straightforward which helped me get going quickly. Then the training modules were clear and had step-by-step instructions, walking me through using the dialer tool and managing the database feature. The training sessions were interactive enough to keep me engaged and helped me understand how the software and calling tools worked together. I appreciated how updates were automatic, so I didn’t have to worry about manual installations. I think I might need some help again in the future for advanced features, but for basic use, the onboarding was sufficient. Telephonic support was available when I had questions, and I found the invoicing process clear throughout. Overall, it was a mostly positive experience with just a few minor hiccups I could handle.