Got my issues sorted finally
I have to say the team behind the software was fairly responsive when I reached out for help. Although I wasn’t always sure if my questions were phrased right, the telephonic support managed to understand and assist me with the database feature quite well. The updates that come through automatically didn’t disrupt my access, which was reassuring. I did enjoy using the dialer and the calling tools on a daily basis; they worked consistently and helped me maintain my regular workflow. The onboarding process had a couple of slightly confusing points, but overall, the responses I got helped clear things up. The sign-up and invoicing steps were as expected, nothing unusual there. While not every interaction was perfectly smooth, the end result was that I was able to get my issues resolved, which allowed me to continue with my remote tasks without too much interruption. So while I’m still figuring out some finer details, I’m happy that things ultimately worked out for me through the people supporting this software.