Got most of what I expected, might ask for help again
Before purchasing, I had certain expectations about how easy it would be to sign up and start using the WFHI software. The initial sign-up and invoicing process worked reasonably okay, and the training materials were quite helpful. However, somewhere along the way I found a few features weren’t as intuitive as I thought; some functions in the dialer and database required extra effort to understand fully. Given that, I’m sure I’ll reach out for support again to clear up a few remaining questions. The telephonic support helped earlier, but I expect I might need it again as I explore more advanced elements. So while it effectively did the main job I wanted, the overall experience suggests that further assistance will be beneficial next time I engage with the platform.