Got more than I expected for onboarding support
I wasn’t sure how well the onboarding would go at first, especially if something went wrong, but I have to say it handled things quite smoothly. When I ran into some trouble setting up the dialer tool, the training materials weren’t immediately clear, and I thought it might take longer to resolve. However, the telephonic support stepped in and clarified things with a few straightforward explanations, which wasn’t as intrusive as I expected. The learning flow was paced well – not too fast, not forgettable either. There were automatic updates during the process which refreshed features without interrupting my work. The invoicing process was transparent and simple. Overall, I think what I expected was fairly basic, but I got a little more in terms of clarity and ease of use, so that was a good surprise. I’d be comfortable using the onboarding tools again if needed.