Got more help than expected, but with a small delay
When I signed up, my expectations for the training and onboarding process were fairly modest. I figured there’d be some delays or standard responses, but the team actually turned out to be reasonably responsive. They addressed questions about the database feature and calling tools promptly, though I did wait a few hours at one point before a reply. The training modules covered what I needed to get started with the dialer and software interface, and the automatic updates kept things running smoothly during my early setup. Still, there was a moment I wished they had been a bit quicker when I was curious about new invoicing features. Telephonic support was good but not instantaneous, which was okay given the overall clarity I got. So while I expected a slower pace, the experience was pleasantly better than I thought. I just think a little faster response would make this perfect for me since I value quick clarifications during onboarding.