Got more confident than expected after onboarding
At the start, I wasn’t sure how much the training would help me, but by the end, I felt genuinely prepared to use the software on my own. The onboarding process was fairly detailed, covering the basics of managing the dialer and working with the database, along with tutorials on the calling tools. Although I expected to feel a bit overwhelmed at first, the pacing of the lessons really helped me absorb each component sequentially. There was some repetition in the early modules, but I think that actually built my confidence rather than causing frustration. The training materials were well-structured, even if a few sections could have been more concise. By wrapping up, I could use the software without needing to repeatedly consult support. This was better than what I thought I would achieve when I signed up, and it’s a solid foundation for moving forward.