Got help when things went wrong, everything resolved
During my onboarding with WFHI, I encountered a few technical glitches especially related to setting up the dialer and linking it to the database. I contacted their support and they responded quickly over the phone. The assistance was effective, guiding me step-by-step to fix the problems without needing a long wait. The training materials also covered troubleshooting tips, which helped me resolve minor issues on my own. After that, the software and the updates worked reliably as expected. I was able to use the calling tools regularly without interruptions, and the invoicing system stayed consistent. So by the time I finished onboarding, all significant issues were resolved, enabling me to work smoothly. I feel confident that if anything similar happens again, the support will be ready to help in the same timely way.