3 out of 53 of 5Verified purchaseSupport and communication
Got help eventually but not quickly enough
I had to reach out to support several times for help with the dialer and database features. While the people on the phone were generally polite and tried to assist, it often took too long to get meaningful answers. Sometimes I would wait on the line or for callbacks which isn’t ideal when you have tasks to complete. Despite the delays, they did resolve most of my issues in the end and kept communication open which is important. I think the experience could be improved by quicker response times or more proactive communication. So overall the outcome is positive because my problems got fixed, but the process to get there felt pretty inefficient. If they improve responsiveness, I would rate it higher next time.