3 out of 53 of 5Verified purchaseSales and pre-purchase
Got help but still took some time
I reached out to the support folks when I was trying to understand the billing and invoicing process. They responded pretty quickly at first but then some questions took longer to get answered. It was nothing terrible, just some back and forth. The sign-up part was pretty smooth and I liked how the database seemed well integrated with the dialer features, which made me hopeful. However, the lack of clear instructions about the training materials made me pause a bit. Overall, I got what I needed eventually but it was a bit of a wait at times. Not sure if this is the usual pace or just a busy period for them, but the key takeaway is that in the end, things moved along.