got going slowly, but the moment it clicked wasn’t quite there
I was excited to get started with the software and training, but the initial phase was a bit disappointing. The signup process itself was straightforward, but then the pre-purchase orientation and the onboarding took a lot longer than I expected. It felt like I was stuck in several waiting loops before I could actually begin using the calling tools and dialer. I will say the telephonic support was prompt to respond when I called for help setting things up, which kept frustration in check. However, the overall pace dragged, and the promised automatic updates didn’t always happen seamlessly during this period, which added to the delays. Compared to some other platforms I tried before, this one felt less intuitive at first, maybe because the database feature and invoicing procedures were not as clearly explained up front. After a few days, I began to understand the logic and flow of the system better, but the moment it really clicked never came fully for me because some parts kept feeling unnecessarily complicated. This was disappointing given how much time was invested. Still, the training materials were decent and the software feels like it could offer potential once you’re fully familiar with it, just not a great experience starting out overall.