Got Going Quickly but Lacked Some Info
Signing up and starting with WFHI software wasn’t difficult, and I appreciated how quickly I could begin exploring the platform after purchase. The invoicing and payment processes were straightforward with no complications, allowing me to focus on learning the features. However, I found that important details during the pre-purchase phase could have been more transparent to set expectations about what would take longer to understand later. For example, customization of the calling tools and using the dialer required a steeper learning curve than I was told initially. The automatic updates worked quietly in the background, which was convenient, but I would have liked more proactive communication about what those updates changed. On the whole, while the experience wasn’t perfect, I was able to get started fairly fast and with some minor improvements this could be a better process.