Got going fine, but setup took longer than expected
From the start, the sign-up and invoicing process was clear and well-organized, which I appreciated. However, the time to really get going was a bit longer than I anticipated. The initial training was thorough but felt like it could have been paced better to avoid the lengthy wait before I was fully comfortable with the software's calling tools and database features. The support team was helpful when I reached out, and that made a difference because I wasn’t left completely on my own during those early stages. Automatic updates rolled out smoothly without disrupting anything, which was a positive. Still, the whole onboarding flow stretched out longer than I’d hoped, especially when trying to integrate the software into my daily routine. I think the specific thing that worked well was the patience and responsiveness of the support team, even if it took a bit to get everything running properly. So while the start wasn’t lightning fast, it ended up being a steady and stable process that built my confidence in using the system.