Got going fairly quick but thought it'd be faster
I signed up expecting the onboarding to be quick based on the information I had. The format was pretty straightforward but it still took me a bit longer to get the calling tools set up than I initially thought. The training modules were useful and clear, offering step-by-step guidance, but sometimes I found myself re-watching parts to understand all features. The dialer itself works well, though a smoother initial sync with my database would have helped speed things up. Invoices and payment were handled without trouble, and the support line was helpful when I had questions. Overall, I’m satisfied with how quickly I got going, but I expected the early days to be a bit less involving in terms of setup. I'm using the software daily now, and most updates come through smoothly without interrupting my workflow. Telephonic support remains prompt and patient, which matters a lot in maintaining smooth use. So while it’s generally a positive experience, I’d say a little faster start would make it perfect.