Got going eventually, no drama
The whole training and onboarding process with WFHI took longer than I initially thought it would. I was expecting to be up and running within a few hours, but it dragged on into a couple of days before I felt comfortable navigating the software, especially the calling tools and dialer features. Trying to set up the database to suit the way I work didn’t happen overnight either; it required fiddling around and adjusting settings. There wasn’t any clear fast track that I could find which meant the early stage was slower than I’d hoped. I can’t say it was terrible, just not immediately efficient. Once I got through it, things got smoother, and the automatic updates did help keep the system current without me having to troubleshoot. The sign-up and payment flowed without any issues, luckily. In the end, I’m using the system daily now, but that onboarding piece was definitely a longer haul than I planned.