Got going eventually but took longer than planned
My experience with WFHI’s sales and pre-purchase process led to getting started after some delay. The sign-up was fairly quick, but access to full software features and the training materials took longer than expected to unlock, which slowed my initial progress. The onboarding was detailed but not always delivered within the timeframe I anticipated. While the invoicing system was straightforward, the several rounds of telephonic support to clarify access issues made the start a bit frustrating. Eventually, I was able to use the calling tools and database features as intended, but the initial waiting period was longer than I had planned for. I appreciate the outcome of being fully set up, but more streamlined pre-purchase communication would have minimized these delays and made the whole experience smoother.