Got going, but it could’ve been faster
Training and onboarding with WFHI went well enough, though I've seen faster starts with other platforms. There’s a decent amount of detail to go through, which feels necessary for the calling tools and database setup, but I wasn't surprised it took a couple of days before I felt comfortable using everything. The onboarding flow was generally clear, but some parts felt a bit repetitive or could have been streamlined, which wasted time. I appreciated the automatic updates keeping the software current without interruptions once I was set up. The telephonic support was helpful when I reached out during training, offering clear guidance but not always immediately available. Signing up and handling payments was straightforward, with clear invoicing received promptly. Overall, I’d say it’s a solid system once you cross the initial hurdles, though I’m a bit weary of how long it takes to get to that point. If you’ve done this type of software onboarding before, it won’t come as a shock, but newer users might find the process a bit long. Still, it’s usable and the training gets the job done.