3 out of 53 of 5Unverified experienceSupport and communication
Got going after some waiting, but works well now
Getting started with the software took longer than I expected because the onboarding instructions weren’t very detailed, and I had to spend extra time figuring out certain dialer settings and how the database integrates. The telephonic support was useful but it also took some time to get through and solve specific questions. That said, once everything was set up, the calling tools functioned as intended and the automatic updates ran smoothly without disruption. The invoicing system was clear from the start, which was a relief. Overall, although the initial learning curve and wait for support slowed down the ramp-up, the software now meets my needs and helps maintain my remote workflows effectively.