Got going after a slow start, not sure I’d try again
I signed up with some optimism about the WFHI software and its training, hoping it would help me set up a remote workflow efficiently. The software itself is quite capable and the calling tools worked well once I got them going. However, the access and onboarding process took far longer than I expected. Getting the database configured to my needs was confusing at first and the automatic updates sometimes disrupted my workflow unexpectedly. Even the telephonic support was helpful, though I found myself waiting on hold on occasion which meant lost time. The invoicing and payments were mostly smooth, which was a relief after the rest. After going through everything, the experience was mixed enough that I wouldn’t be confident saying I’d sign up again immediately. The software is functional and useful, but the initial hurdles and the time it took made me reconsider if this is the right path for me. If the onboarding was faster and more intuitive, I might be more willing to continue, but as it stands, I have doubts.