Got everything sorted, the wait wasn’t that bad actually
So, I was chatting with WFHI’s team before signing up and honestly, I expected to be stuck in long waits or having to repeat myself a lot. But nah, that wasn’t really the case. Most of the back-and-forth happened mainly to clarify a few details about the invoicing and the dialer features, which is understandable since it’s all quite technical. The waiting time was there but manageable, like a normal conversation gap. I felt like they really tried to keep things moving smoothly. I was kind of surprised by how quick they were to respond on the phone support line too, it was useful when I had questions during onboarding. Overall, the whole sales and pre-purchase chat led to me signing up with a clear idea of what to expect. So yeah, the outcome was me feeling ready and fairly informed without the ordeal I’d imagined.