Got enough info but mostly figured out things myself
The sales and pre-purchase guidance gave me an initial outline of what WFHI offers, but a good chunk of details I had to figure out on my own. There were clear descriptions about the software and training, which helped set my expectations, but it did feel like much of the specifics about features and tools were left for me to discover through trial and error. The support team was helpful when I reached out, yet overall I found myself relying heavily on exploring the platform independently to understand the exact workflow setups and dashboard controls. Although this required some patience, the experience was okay because I like digging into software on my own terms. The sign-up and invoicing process was smooth enough, with well-placed prompts and easy payment options, so at least the purchasing part was clear. After getting through the initial less-structured stages, I finally had a solid grasp of the remote calling tools and the database functionality. So while I would say the preparatory information could be slightly more detailed, I ended up with a working setup that met my initial goals, which is a fair outcome.