Got access in the end but had to try multiple times
The software did eventually load and let me use the calling tools, but it wasn’t a totally smooth ride. I ran into delays during the sign-up and onboarding that meant I had to wait longer before I could actually work. Sometimes the dialer didn’t sync correctly with the database, causing me to repeat steps or re-enter data a couple of times. The automatic updates sometimes happened at inopportune moments, interrupting my workflow unexpectedly. Support was reachable by phone and generally gave me what I needed, but I did have some waiting between calls when I needed quick answers. After a few days, though, I found that these hiccups were mostly settled and I could work without further repeated glitches. The invoicing process followed logically once everything was set up, and I appreciated that at least it didn’t hold me up again. So, while the experience wasn’t totally seamless, the end result was that I could access the software I needed and perform my work.