4 out of 54 of 5Verified customerSupport and communication
Got a bit more than I expected but still needed some figuring out
Initially, I thought I would rely heavily on support and calls to get the hang of things. However, the training documentation and onboarding materials were quite comprehensive, so I managed to understand most of the workflows by myself. The dialer and database tools required some trial and error, but nothing too complicated. Though I expected telephonic support to be more hands-on, I appreciated being able to solve issues independently for the most part. There were a few moments when I wished someone could just walk me through certain steps, but overall, what I got balanced well with my expectations and encouraged learning on the go.