good vibes mostly, just a bit unclear at first
Overall, I’d say the billing experience was mostly positive. It was pretty easy to understand what charges were coming up, and the invoices were sent on time without me having to chase anyone. That made the whole payment process feel less stressful. What was a bit tricky though was how some charges were explained – they weren’t always broken down in a way I immediately got, so I had to call support a couple of times. Thankfully, the telephonic support was helpful once I got through, which made me feel more comfortable with everything. So yeah, pretty good but a slight learning curve was involved.