Good updates but inconsistent day-to-day use
The initial sign-up and invoicing process was straightforward, which was nice. Training materials were clear enough that I could get started without much trouble. The database function is reliable and holds data well. But honestly, after the first few days, I noticed the calling tools would sometimes freeze or delay responses, which made the dialer frustrating to rely on during busy hours. Support was okay whenever I reached out, though I had to wait longer than I’d like at times. Overall, while some features function as intended and the updates keep things fresh, day-to-day smoothness needs work based on what I experienced so far.