Good training overall; might ask help again, though
I found the training and onboarding process with WFHI generally helpful and clear enough for starting to use the remote workflow software effectively. They guided me through setting up the calling tool and using the dialer, which I appreciated because these were new features for me. The database integration was explained well with some practical demonstrations, and the automatic updates ensured the software stayed current without extra effort. However, there was one part of the training around invoicing and payment where the explanation was a bit rushed. I had to take some time to figure out how the payment process worked exactly and how invoices are downloaded and tracked. So if I decide to get additional software modules or renew, I might still need to ask for support or training again before feeling completely confident. The telephonic support team was responsive which helped with small queries, so I felt comfortable reaching out when I got stuck. Overall, the experience was positive and I’m glad for the resources provided to onboard, but I wouldn’t say it was perfectly smooth from start to finish. Next time, I expect to understand these few remaining unclear points better with perhaps a more detailed walkthrough or extra documentation. So yes, I would use WFHI’s training again but I’d plan on having some additional help in case I need it.