5 out of 55 of 5Verified customerTraining and onboarding
Good training overall but might need some help again
I found the onboarding and training process to be really good overall. The instructions were clear, and I could navigate through the software and database features quickly. One minor issue I faced was with some of the technical terms used; they weren’t always perfectly straightforward, so I had to rely on support a couple of times. Despite that, the dialer and calling tools functioned seamlessly once I got the hang of them. I think the next time I sign up for updates or new modules, I might need a little assistance again, but it’s nothing major. The customer service has been pretty responsive, which is a relief.