Good training outcome, but had to figure lot of stuff myself
The training provided was helpful enough to understand the basics of the software and on how to navigate the system. However, I did find myself having to experiment and figure out quite a bit on my own, especially when it came to using the dialer and managing the database features. The onboarding was straightforward but didn't cover every little detail I needed to get completely comfortable. Overall, I managed to get a good grasp eventually and the experience was positive. I think if you are self-driven, you will definitely find this product useful. But if you want step-by-step hand-holding throughout, this might require more effort from your side. The support was there when I needed it but not always proactive, so a lot depended on my initiative. Still, I had a good experience using it and the outcome met my expectations.