Good training hours match but could use some weekend options
I found the training sessions fairly well suited for the hours I actually work. The modules are accessible on-demand which really helped me fit learning into my schedule, especially since I often have calls or client meetings during the day. The onboarding flow walked me through setting up the calling dialer and database integration in ways that matched my working hours. However, I did notice there weren’t many live or instructor-led sessions during weekends or late evenings, which would be helpful for shift workers or those with irregular hours. The recorded tutorials were useful but sometimes I missed quick feedback from a live trainer when I hit snags. Automatic updates helped keep the software relevant so I didn’t have to repeat basics often. I’d say the flexibility is good but adding more weekend availability or support would complete the experience. Overall, the training did the job but a few more timing options would make it ideal for all work patterns.