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WFHI review

Good training features but a bit more guidance needed

4 out of 54 of 5Verified purchaseTraining and onboarding

Good training features but a bit more guidance needed

Having tried some other remote workflow platforms before, I found WorkFromHomeIndia's training and onboarding rather solid but with some room for improvement. The onboarding flow was clear enough to get started quickly, and the step-by-step guides helped me understand the software's basics efficiently. However, in comparison to what I've used earlier, it lacked a little in-person style interaction or live Q&A sessions, which I felt helped me grasp certain workflows better in the past setups. The software itself seemed intuitive, especially the calling tools and dialer, which worked without any noticeable lag. Yet, I think the database feature could have been introduced more systematically during onboarding; it felt like discovering it piecemeal as I used the system. Automatic updates were nice and unobtrusive, which I appreciated. Overall, the training prepared me well enough to use the platform day-to-day but I suspect those who value interactive learning might find it a notch below what some other platforms offered. That said, telephonic support was helpful when needed, and the invoicing process was straightforward.

Sharmila KaleUttarakhand, IndiaExperience: Published:
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