Good training but still some confusion remains
I would say the onboarding and training were a mix of clear instructions and some moments where I had to figure things out on my own. Initially, I felt the sign-up and invoicing steps were straightforward enough with helpful guidance through emails and online resources. However, once I reached the part dealing with the dialer and automatic updates, the training material was a little sparse and lacked practical examples. The database feature was explained decently, but I had to spend extra time experimenting with it to understand how it suited my workflow. I appreciate that the support team was ready to help when I called, but sometimes their answers felt a bit generic, pushing me to learn more independently. On the bright side, the software itself is easy to navigate once you cross those initial hurdles. So, overall the experience was decent – some parts confidently led me, others required self-learning. This blend of guided training combined with self-driven discovery is why I feel somewhat satisfied yet still expect improvements in clearer stepwise documentation.