Good training, but still might need some help
The training provided was quite thorough, and I appreciated the way the onboarding process was structured. Most of the instructions were clear, and I felt like the explanations during the calls and database setup were very user-friendly. However, I did encounter one tricky moment when setting up the dialer tool, which wasn't immediately intuitive. I had to pause the training and reach out to telephonic support, who were patient and helpful. Aside from that, the flow seemed streamlined, and updates to the software were well explained during the training session. I liked that the sign-up and payment procedures were straightforward, which made the initial weeks smoother. Still, because of the hiccup with the dialer, I suspect I might need support again if some other advanced feature confuses me later. But overall, the training has given me enough confidence to keep trying independently before reaching out again. So, it’s mostly positive but with a small reservation regarding some parts of the onboarding that could be clearer.