Good training but some areas took longer to click
Reflecting back on the training and onboarding experience, I felt generally confident by the end but it took some time to get there. The initial training sessions provided a solid foundation and the database feature was explained well, which was a huge help. On the other hand, navigating some aspects of the calling tools and dialer felt tricky at first, which made me hesitant while doing real tasks. The support team was reachable and helped clear up confusion, which improved my confidence. The sign-up and payment process was seamless enough to reduce stress. So while I didn’t feel instantly ready, the training really helped me build that confidence over time.